{"id":4289,"date":"2026-09-28T08:08:52","date_gmt":"2026-09-28T08:08:52","guid":{"rendered":"https:\/\/heberugwholesale.com\/?page_id=4289"},"modified":"2026-10-20T03:17:19","modified_gmt":"2026-10-20T03:17:19","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/heberugwholesale.com\/nl\/return-refund-policy\/","title":{"rendered":"Retour- en terugbetalingsbeleid"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4289\" class=\"elementor elementor-4289\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-183f2c7 e-flex e-con-boxed e-con e-parent\" data-id=\"183f2c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-022d5fc elementor-widget elementor-widget-heading\" data-id=\"022d5fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Retour- en terugbetalingsbeleid<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b394fa2 elementor-widget elementor-widget-text-editor\" data-id=\"b394fa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"font-size: 16px; font-style: inherit; font-weight: inherit; color: #454f5e; letter-spacing: 0px;\">Laatst bijgewerkt: 28 september 2026<\/span><\/h2><p>Op <strong>HEBE RUGS<\/strong> (heberugwholesale.com), wij hechten veel waarde aan het handhaven van strenge kwaliteitsnormen in al onze productielijnen voor tapijten en vloerkleden. Aangezien wij ons richten op wereldwijde B2B-groothandel en maatwerkbestellingen, verzoeken wij u ons beleid inzake retourzendingen, terugbetalingen en claims zorgvuldig door te nemen.<\/p><h3>1. Voorbeeldbestellingen<\/h3><p>We raden onze groothandelspartners aan om fysieke monsters aan te vragen voordat ze een volledige bulk- of containerbestelling plaatsen, om zo de kwaliteit, textuur en kleur te controleren. De kosten voor monsters en verzending worden per geval bepaald, zoals door ons verkoopteam wordt aangegeven.<\/p><h3>2. Kwaliteitscontrole en reclamaties<\/h3><p>Alle groothandelsbestellingen worden v\u00f3\u00f3r verzending onderworpen aan strenge kwaliteitscontroles in de fabriek. Na ontvangst van de zending is de koper verantwoordelijk voor het onmiddellijk controleren van de goederen:<\/p><ul><li><strong>Kennisgevingstermijn:<\/strong> Eventuele klachten met betrekking tot fabricagefouten, ernstige transportschade of afwijkingen in de hoeveelheid moeten schriftelijk aan ons worden gemeld via e-mail (info@heberugwholesale.com) of WhatsApp binnen <strong>7 dagen<\/strong> vanaf het moment van ontvangst van de goederen.<\/li><li><strong>Vereiste bewijsstukken:<\/strong> Claims moeten worden onderbouwd met duidelijke foto\u2019s, unboxing-video\u2019s en de bijbehorende handelsfactuur of pakbon.<\/li><\/ul><h3>3. Retourzendingen en vervangingen<\/h3><p>Gezien de aard van B2B-groothandel en bulkproductie:<\/p><ul><li>Producten die op maat zijn gemaakt of speciaal zijn vervaardigd volgens de specifieke afmetingen, kleuren of ontwerpen van de koper <strong>kan niet worden geretourneerd of terugbetaald<\/strong> tenzij er sprake is van een bevestigd constructief of fabricagefout.<\/li><li>Voor defecte artikelen die door beide partijen als in aanmerking komend zijn aangemerkt, bieden wij vervangende goederen aan bij volgende bestellingen of passende compensatieoplossingen. Ongeautoriseerde retourzendingen worden niet geaccepteerd.<\/li><\/ul><h3>4. Betaling via T\/T en afhandeling van terugbetalingen<\/h3><p>In het geval van een goedgekeurde terugbetaling of financi\u00eble aanpassing (zoals de terugbetaling van een aanbetaling voor geannuleerde bestellingen v\u00f3\u00f3r de productie):<\/p><ul><li>Terugbetalingen worden uitsluitend via de oorspronkelijke betaalmethode (telegrafische overschrijving \/ T\/T) verwerkt.<\/li><li>Eventuele kosten voor bankoverschrijvingen of kosten van tussenliggende banken die tijdens het terugbetalingsproces worden gemaakt, worden in mindering gebracht op het terug te betalen bedrag.<\/li><\/ul><h3>5. Neem contact met ons op<\/h3><p>Als je vragen hebt of een probleem na de levering wilt melden, neem dan contact op met ons ondersteuningsteam:<\/p><ul><li><strong>Merk:<\/strong> HEBE RUGS<\/li><li><strong>Website:<\/strong> <a href=\"https:\/\/heberugwholesale.com\/nl\/\">heberugwholesale.com<\/a><\/li><li><strong>E-mail:<\/strong> <a href=\"mailto:info@heberugwholesale.com\">info@heberugwholesale.com<\/a><\/li><li><strong>WhatsApp:<\/strong> <a href=\"https:\/\/wa.me\/8618938630070\" target=\"_blank\" rel=\"noopener\">+86 18938630070<\/a><\/li><li><strong>Kantooradres:<\/strong> Huanzhi Center, district Longhua, Shenzhen, Guangdong, China<\/li><li><strong>Adres van de fabriek:<\/strong> Fabrieksgebouw nr. 1, Zhongduo Science and Technology Park, ten zuidwesten van het kruispunt van de Xingyun Road en de Zhiji Road, Xingyang, Zhengzhou, China<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy Last updated: September 28, 2026 At HEBE RUGS (heberugwholesale.com), we are dedicated to maintaining strict quality [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4289","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/heberugwholesale.com\/nl\/wp-json\/wp\/v2\/pages\/4289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/heberugwholesale.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/heberugwholesale.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/heberugwholesale.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/heberugwholesale.com\/nl\/wp-json\/wp\/v2\/comments?post=4289"}],"version-history":[{"count":7,"href":"https:\/\/heberugwholesale.com\/nl\/wp-json\/wp\/v2\/pages\/4289\/revisions"}],"predecessor-version":[{"id":4296,"href":"https:\/\/heberugwholesale.com\/nl\/wp-json\/wp\/v2\/pages\/4289\/revisions\/4296"}],"wp:attachment":[{"href":"https:\/\/heberugwholesale.com\/nl\/wp-json\/wp\/v2\/media?parent=4289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}