Shipping & Delivery Policy

最終更新日：2026年9月28日

Thank you for partnering with HEBE RUGS (heberugwholesale.com). We are committed to delivering high-quality carpets and rugs to our global B2B wholesale partners efficiently and securely. Please review our shipping policy below.

1. Production & Processing Time (Lead Time)

As orders are processed based on wholesale volumes and specific customizations:

Standard Wholesale Orders: Production typically takes between 15 to 30 business days upon receipt of the 30% T/T deposit.
Custom Designs / Large Volumes: Lead times for bespoke specifications or full container loads (FCL) will be confirmed individually by our sales team.

2. Global Shipping Methods

We support flexible global logistics solutions shipped directly from our manufacturing facilities and ports in China:

Sea Freight (FCL / LCL): The most cost-effective solution for large-scale wholesale and container orders. Shipped globally to major international ports.
Air Freight: Ideal for time-sensitive or medium-sized bulk orders requiring faster transit times.
International Express: Available for sample requests or small trial orders via trusted carriers such as DHL, FedEx, and UPS.

3. Trade Terms (Incoterms)

We support various international trade terms depending on your import preference, including FOB, EXW, CIF, and DDU/DDP (where applicable). Please discuss your preferred Incoterm with our sales representatives when placing your order.

4. Customs, Duties & Taxes

For standard international wholesale shipments (such as FOB or EXW), the buyer is responsible for all import duties, taxes, and customs clearance procedures levied by the destination country. We provide all necessary shipping documentation (Commercial Invoice, Packing List, and Bill of Lading) to facilitate smooth customs clearance.

5. お問い合わせ

If you have any questions regarding shipping arrangements or freight estimates, please contact us:

ブランド： HEBE RUGS
ウェブサイト： heberugwholesale.com
メールアドレス： info@heberugwholesale.com
WhatsApp： +86 18938630070
事務所の住所： 中国広東省深圳市龍華区環智センター
工場の住所： 中国・鄭州市興陽区、興雲路と志吉路の交差点南西、中多科学技術パーク内、第1標準工場棟