Last updated: September 28, 2026

Welcome to HEBE RUGS (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our B2B wholesale website heberugwholesale.com or interact with our services.

1. Information We Collect

As a global B2B carpet and rug wholesale platform, we collect information that you voluntarily provide to us when you request a quote, submit an inquiry form, subscribe to our updates, or communicate with us directly:

• Contact & Business Details: Full name, company name, business email address (e.g., info@heberugwholesale.com), phone number, WhatsApp number, and shipping/office addresses.
• Inquiry & Order Data: Specific product preferences, customized design requirements, estimated order quantities (such as our standard MOQ requirements), and payment/shipping preferences.
• Technical & Usage Data: Automatically collected data through cookies and analytics tools (such as IP address, browser type, device information, and pages visited) to ensure website security and performance.

2. How We Use Your Information

We use the collected information for legitimate business and operational purposes, including:

• Processing and responding to your wholesale inquiries, sample requests, and custom manufacturing orders.
• Communicating regarding quotations, production updates, T/T payment instructions, and logistics arrangements.
• Improving our website functionality, user experience, and product offerings.
• Complying with legal obligations, advertising platform requirements, and security standards.

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted partners and service providers under strict confidentiality, such as:

• Logistics and shipping partners (to arrange global delivery via sea, air, or express courier).
• IT, cloud hosting, and security providers (such as Cloudflare and WordPress infrastructure) necessary to operate our website.

4. Data Security

We implement appropriate technical and organizational security measures (including SSL encryption and secure hosting environments) to protect your personal and business data from unauthorized access, alteration, disclosure, or destruction.

5. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact our team:

• Brand: HEBE RUGS
• Website: heberugwholesale.com
• Email: info@heberugwholesale.com
• WhatsApp: +86 18938630070
• Office Address: Huanzhi Center, Longhua District, Shenzhen, Guangdong, China
• Factory Address: No.1 Standard Factory Building, Zhongduo Science and Technology Park, Southwest of the Intersection of Xingyun Road and Zhiji Road, Xingyang, Zhengzhou, China